We respect the privacy rights of our online visitors and recognise the importance of protecting your personal information. Our Privacy Statement represents industry’s best practice and we will only collect and use your personal information as outlined below.
COLLECTION OF INFORMATION
When you create an account, place an order or register for a service offered by Ellery, we may collect the following personal information including your name, email address, phone numbers, home address, shipping and billing addresses so that we can process and fulfil your order.
Correspondence (including email) may also be collected and stored, particularly in regard to sales, support and accounts.
USE OF INFORMATION
All details collected by Ellery are required to provide you with a personalised shopping experience and may be used in some or all of the following ways:
1. To improve our products and services.
2. Fulfil and deliver your orders and manage your account.
3. Update you on the delivery of the product and for customer support purposes.
We may also use your personal information to send you marketing updates and promotional offers. If you no longer wish to receive communication from us, you may opt-out by following the instructions included in every communication or by updating your subscription preferences by logging into your account.We do not sell, share or trade personal information collected online with third parties. In exceptional circumstances we may be required to disclose personal information to a regulatory body only where there is a legal obligation to do so.
ACCESS TO INFORMATION
You can access, update and delete your personal information anytime by accessing your account on the Ellery site.
We are committed to ensuring that your information is secure. We will take all reasonable steps to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us, to protect it from unauthorised use.
Ellery uses Braintree and PayPal for its online credit card transactions. All online credit card transactions are performed under 128 Bit SSL Certificate. Your complete credit card number cannot be viewed by Ellery or any outside party and we never permanently store credit card details.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the site.
By using our site, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available atwww.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
ADDITIONAL INFORMATION ON PRIVACY
If you would like further information regarding privacy issues, visit the Australian Federal Privacy Commissioner’s site at www.privacy.gov.au